We are often called in where the previous administrator left nothing but a list of servers and passwords. We map live production without putting it at risk: topology, dependencies and the reasons behind configurations. We document every server and unify access. Only then do we propose changes. Monitoring and backups: we watch servers, networks and individual services around the clock and get alerted before your users notice. Backups follow the 3-2-1 rule – local and off-site copies plus snapshots for restoring accidentally deleted data. We test restores regularly, because an untested backup is not a backup. After the takeover we offer long-term management:
- managed service with SLA and 24/7 availability,
- monitoring, updates, backups and restore tests,
- up-to-date documentation available to you at any time,
- night and weekend response to outages,
- on-site work and hardware procurement (selection, ordering, warranty claims),
- one-off projects – builds and migrations. We manage systems with our own tooling built on open-source software (inventory, monitoring, secrets management, helpdesk), so we know your environment even when nothing is going wrong. You can move the service elsewhere at any time – the documentation is yours. Your IT is handled directly by the company’s experienced partners: no juniors, short decision paths. We cover for each other.